Customer Self-Service Portal
Do Your Customers Have to Call Every Time They Need a Certificate Copy?
Miracle Service’s Customer Self-Service Portal will improve service to your customers by allowing them to enter service request tickets and access their completed certificates from a secure web interface. Reduce your administrative and overhead costs by providing customers with the ability to enter requests on their own, and at their own convenience.
A self-service portal immediately turns your business into an always open service center, which also helps reduce backlogs that can often occur at the start of each week.
Your customer self-service portal can be personalized with your company’s logo and branding to match your corporate image.
Customers have instant access to view and print their completed certificates and forms.
*Requires the eForms Certificate Management & Retrieval Module.