Mobile Field Technician Console

Mobile Field Technician Console

Streamline your Ability to Close More Service Tickets and Invoice Faster

Don’t wait for your service team to return to the office with paperwork in order to complete a service call and prepare an invoice. Leveraging your technician’s smartphone, tablet or laptop provides real-time access to open service tickets, customer data, service history and more. For businesses that are seeking rapid cost reductions, increased competitiveness and a greater return on their assets, mobile service management software will benefit you.


  • Streamline your operations and avoid duplicate customer entries by accessing and updating customer data, securely and reliably from anywhere
  • Quicker response time to service calls
  • Minimize the amount of paperwork, increasing productivity
  • Increases the accuracy of data collection, ensuring all data is current and completely visible

Key Features

Real Time Access Remotely
  • View and edit open jobs, customer data and service history.
  • Update job details, order parts and supplies.
  • Track labor, travel and complete service details.
  • Print and email service tickets.
  • Securely log on from a mobile device – laptop, tablet or smartphone.
  • Different levels of access allow you to set up unique views for technicians, supervisors and managers.
Capture Signatures
  • Signed service tickets are automatically stored in Miracle Service for easy accessibility.
  • Using a touch-screen device technicians and customers have ability to use finger or stylus to sign documents remotely.

Accessible On

  • Laptops (with Internet access)
  • Tablets (with Internet access)
  • Android
  • iPhone / iPad
  • Windows Mobile
  • BlackBerry

System Requirements

Click here for a guideline on the minimum system requirements.